Last updated: April 1, 2026
1. Information We Collect
We collect information you provide directly when you create an account, use our services, or contact us:
- Account information (name, email, organization)
- Usage data (API calls, cycle executions, feature usage)
- Technical data (IP address, browser type, device information)
- Content you process through our platform (subject to data processing agreements)
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze trends, usage, and activities
3. Data Processing
Content processed through LogicCycle AI (documents, queries, reasoning traces) is handled according to your data processing agreement. By default:
- Your data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- We do not use your content to train our models
- Reasoning traces are retained for 30 days unless configured otherwise
- Enterprise customers can configure data residency requirements
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our platform (cloud infrastructure, analytics)
- Law enforcement when required by applicable law
- Business partners with your explicit consent
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@logiccycleai.co.
6. Cookies
We use essential cookies for authentication and session management. Analytics cookies are optional and can be disabled in your account settings.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or through a notice on our website.
8. Contact
For privacy-related questions, contact our Data Protection Officer at privacy@logiccycleai.co.